The service we provide not only fulfils our customers’ expectations but usually exceeds them and therefore we receive regular customer testimonials. 97% of all our work is generated through repeat business or recommendations from existing customers.
We are approved installers of Worcester-Bosch heating products which gives our customers the confidence that their products will be installed to manufacturer’s specifications. It also enables us to provide our customers with extended warranties.
Our highly trained GasSafe registered engineers are fully insured whilst working in our customers’ homes with a £1,000,000 public liability insurance policy. As you would expect from a reputable company, all our workmanship and materials are fully guaranteed.
As a Which Trusted trader, our business has been through a rigorous application process so you can be confident you are hiring a reputable trader.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsmen Services Ltd for disputes resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted Traders in the first instance on 0333 241 3209 or via the website http://www.disputeresolutionombudsman.org/membership/whichtrustedtraders/.